Privacy Policy
Overview
Healthcare Quality Quest Middle East (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy sets out the basis on which we will process any personal data or usage information we collect from you, or that you provide, in connection with your use of our website at hqqme.com or our services.
For the purposes of General Data Protection Regulations (GDPR), we are the data controller. Please read this notice carefully so that you understand your rights in relation to your personal data, and how we may collect, use and process your personal data. We make every effort to safeguard your privacy and this policy explains the data processing we do and how we do it.
What types of information do we collect?
- Information you give us. You may provide information by contacting us via our website, or by email, telephone, social media or otherwise, or by signing up to our mailing list.
- Information provided by your organization. If you use our services through your organization, information may be provided to us by your employer. If you attend one of our training events through your employer, your employer may provide us with information about you when they book one of our services, for example, your name, job title and email address.
What do we use the information for?
We will only use your personal data when the law permits us to. Most commonly, we will use your personal data in the following circumstances:
Contract
Where we need to perform the contract we are about to enter into or have entered into with you.
Legal obligation
When we are required to process your personal information to comply with a legal obligation, such as keeping records for accountancy purposes or providing information to a public body or law enforcement agency.
Orders
To process and ship your orders and inform you about the status of your orders.
Customer service
To provide you with customer service, including responses to your inquiries and general feedback about our products. Customer service may be provided through various forms of communication, including via email, letter or telephone.
With your consent
In some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal data in this way if you agree to us doing so. This will be the case when we ask you if you wish to receive a newsletter, or information about our products or services. You may withdraw your consent at any time by contacting us according to the Contact section.
Third parties
We do not share personal data with third parties, except as necessary for legal needs, to carry out your requests, and/or as required or permitted by law.
Your rights
You have a number of rights regarding access to and control of your Personal Data, including:
- Right of Access: You have the right to ask us to access the personal data we hold about you and be provided with certain information about how we use your personal data and who we share it with.
- Right to Rectification: You have the right to ask us to correct any inaccurate, out of date or incomplete personal data.
- Right to be Forgotten: In certain circumstances, you may request that we delete the personal data we hold on you.
- Right to Restriction: In certain circumstances, you have the right to ask us to restrict processing of the personal data we hold about you.
- Right to Object: You have the right to object to the processing of your information.
- Right to Complain: You have the right to lodge a complaint regarding the processing of your Personal Data to the Information Commissioner.
Objection to Marketing
At any time you have the right to object to our processing of data about you in order to send you marketing communications, and we will stop processing the data for that purpose. You can change your marketing preferences at any time by contacting us via the Contact section.
Changes
Any changes we make to this policy will be made publicly available on our website, and will be effective immediately. The most recent version of the privacy policy is reflected by the version date located at the bottom of this privacy policy. Please check back frequently to see any updates or changes to this policy.
Contact
Got questions? Ideas? Get in touch!