Welcome to. HEALTHCARE QUALITY QUEST (HQQ)

Middle East (HQQ ME)

ABOUT US

Your Riyadh-based partner for healthcare quality and patient safety

Our Riyadh office supports healthcare providers across Saudi Arabia and the wider Middle East with practical consultancy and training in clinical governance, patient safety, clinical audit, and continuous improvement. We work closely with leadership and frontline teams to deliver changes that are realistic, measurable, and sustainable.

We keep things clear and actionable: align priorities, build the right measures, support implementation, and transfer knowledge so your teams can maintain momentum.

OUR PHILOSOPHY

We believe that the people who provide healthcare services want to do the best for their patients.

  • We see our role as giving these providers of healthcare services effective, practical and scientifically sound methods and tools to help them improve their practices.

  • We work as a well-functioning team to design and carry out consultancy projects, teach, and produce clear, practical and evidence-based publications on quality and safety improvement in health care.

WHAT MAKES HQQ ME UNIQUE

 
We are …
Credible
We use the evidence base
We continuously screen the current evidence base on quality and patient safety looking for significant ideas and research findings that clinicians could apply.

We maintain our own substantial library of books and journals about quality and safety in healthcare.
We are …
Inventive
We develop methods and tools
We create scientifically-sound methods and tools that blend the evidence base with practical and effective application in the healthcare workplace.
Our methods for clinical audit, quality improvement and patient safety incident analysis are referred to as ‘gold standard’.
We are …
Analytic
We find elegant solutions
We are incisive analysts of the way things work now. We are ‘clean thinkers’ of what is possible and how to make it happen.
We have devised workable clinical audit and quality improvement strategies and operational programmes for health systems in diverse countries.
We are …
Inspiring
We communicate effectively
We are excellent teachers and writers of technical information about improving and accounting for the quality and safety of patient care.
Our learners tell us they are ‘inspired’ by our courses and workshops. Our clinical audit and quality improvement books are so popular that they have been reprinted many times.

TRUSTED BY HEALTHCARE LEADERS IN SAUDI ARABIA

WHO WE WORK WITH

We work with healthcare organisations across Saudi Arabia, supporting a wide range of services and care settings, including:

  • Ministry and national-level health bodies and related government organisations
  • Large tertiary and specialist hospitals (including academic and referral centres)
  • General hospitals and community services
  • Primary care and polyclinic networks
  • Private sector hospitals and specialist providers
  • Public health programmes
  • Healthcare charities delivering clinical services
  • Dental services
  • Occupational health services
  • Health education and training organisations
  • National organisations supporting healthcare quality and patient safety
  • Military and security-sector healthcare providers
  • Municipal or local entities delivering community health services

We support teams at all levels to implement effective clinical governance, clinical audit, quality improvement, risk assessment and management, patient safety, incident reporting and analysis, and related programmes.

In Saudi Arabia, our work commonly includes:

  • Developing and supporting strategy and implementation plans for clinical excellence, audit, and improvement
  • Designing and delivering organisation-wide or multi-site clinical audit programmes
  • Building internal capability through training pathways, workshops, and coaching
  • Providing train-the-trainer packages so teams can scale learning across departments and regions
  • Supporting clinical leaders and hospital-based physicians to deliver substantial, measurable improvement projects within their services

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